Rolling Out Lots of Changes This Week!
As we head into our second year of operation, we’re making a bunch of changes to our business:
- We’re extending our hours by opening at noon every weekday
- We’re adjusting some of our prices (some up, some down a bit)
- We’re adding a Yoga programme in May
- We have added additional benefits for our members including several discounts we have negotiated with partner businesses.
These changes are the result of taking a good look at every aspect of our business, and thinking about what we can do both to make the business run more smoothly, and to deliver more value to our customers. As always we welcome your feedback, whether it’s critical (as long as it’s something we can learn from) or positive.
on Apr 7th, 2011
at 3:11 pm
I’m curious if it would be worthwhile to institute some kind of member guest pass? The goal being: to encourage members to bring friends into the sport and get them hooked.
Perhaps something like, once a month half-price on an introductory lesson? I don’t know if you can tweak your system to track that data.